OpenSpan BPO Services Partner Program

One thing for sure, as a BPO, is that you are often running other people's applications. We all know it's hard to optimize what you own, let alone doing that with someone else's application. This is one of the key reasons we established the OpenSpan BPO Services partner Program.

OpenSpan can get inside nearly any application that runs on the desktop and expose all of it's UI elements as an extremely robust API you can do what you like with. Whether you own that application or not. We don't need the source code to do this!

That means, for any BPO running someone else's application, you can automate it to your hearts content. Cumbersome agent workflows can be made highly efficient using the OpenSpan Studio that we train the BPO development/IT teams how to use. Using the visual drag and drop designer you can optimize these agent workflows in short order and start rolling out to their desktops rapidly.

Game changing for any BPO - Robust Integration and automation on the desktop.

See this press release for STREAM GLOBAL SERVICES. A world class BPO on the OpenSpan program.